Frequently Asked Questions

What is a "u-shaped" bowl gouge?

Our 5/8" u-shaped bowl gouge, also known as a 'bottom-feeder', has a 60º grind, while our 5/8" bowl gouge has a 50º grind. The tools have slightly different flute shapes as well. Our 5/8" u-shaped bowl gouge is specifically designed for removing stock from the bottom of the bowl. Our 5/8" bowl gouge is a versatile tool and can be used to turn your bowl from start to finish.

Can I purchase just the tool bit?

Absolutly! At the bottom of each product page you'll notice specifications, including tool diameter. Right above the 'Add to cart' and 'quantity' tabs you'll notice a drop down menu, you can select 'unhandled'. Or just give us a call and we will serve you over the phone!

 

For sharpening questions, please give us a call at (206)878-7672. Our sharpening master, David, is happy to help.

We also have videos and a quick sharpening guide right here: https://carterandsontoolworks.com/pages/sharpening-guide.

How do I keep my handles in top shape?

Aluminum is a sturdy material and will retain it's beautiful finish through years of constant use. If you would like to add a little extra shine, we suggest an all-purpose liquid cleaner applied with a paper towel.

Can I use 1 handle for many different tools?

Yes, our tools are completely interchangeable.

Step 1: Order a bit and handle set or simply your desired length of 3/4” diameter handle.

Step 2: Add to your collection by purchasing tool bits and corresponding adapters.

Step 3: Start making wood chips with easily interchangeable tools!

Three sizes of adapters, 5/8”, 1/2” and 3/8” fit either length of our 3/4” diameter handle. Start with our signature 16” x 3/4” or 12” x 3/4” handle then add tools and corresponding adapters. One handle - every tool.

How quickly will my tools ship?

When you order before 3pm, your tools ship that day. All tools ship via USPS Priority 2-day mail. As soon as your tools ship you will receive an email notification and a tracking number.

In the event that your tool is backordered, we will let you know the approximate shipping date immediatly.

Can I ship with another carrier?

Give us a call or send us an email if you would like to ship with UPS, FedEx, or another carrier. We are happy to accomodate.

How can I contact you?

We'd love to chat. Give us a call anytime at (206)878-7672. Or send us an email at contact@carterandsontoolworks.com.

What are your hours?

We are available Monday - Saturday from 7am through 7pm. If we are unable to make it to the phone, please leave a message and we will be in touch shortly.

Can I come visit your factory?

Unfortunately insurance and liability issues have made us unable offer factory tours at this time. We would love to meet you at one of our upcoming symposium events, please visit our social media pages for information on our upcoming events.

What is your return policy?

Returns are hassle free. Give us a call or send us an email and we'll provide you with a return mailing label and complete refund.  

What is a "Lifetime Guarantee?"

We're so confident in our quality tools, we offer a 100% lifetime guarantee. If you are not satisfied with your tool at any point, give us a call and we'll offer you a replacement or full refund.