Contact Us

Call or text: (206)495-2714 standard messaging rates apply

Email us: contact@carterandsontoolworks.com

Or fill out our contact form.

Thank you, we'll be back to you shortly!
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Call: (206)495-2714 or (206)878-7672 for sharpening questions

Email us: contact@carterandsontoolworks.com

Or fill out our contact form.

We look forward to hearing from you! Whether you'd like to place an order, chat about a particular question, or simply say hello, we're here for you.

Happy turning,

Valerie Carter

Thank you, we'll be back to you shortly!
This field is required
This field is required
This field is required
This field is required

Call or text: (206)495-2714 standard messaging rates apply

Email us: contact@carterandsontoolworks.com

Or fill out our contact form.

We look forward to hearing from you! Whether you'd like to place an order, chat about a particular question, or simply say hello, we're here for you.

Happy turning,

Valerie Carter

Thank you, we'll be back to you shortly!
This field is required
This field is required
This field is required
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Browse our frequently asked questions section for quick answers to a wide range of questions.

How do you measure your gouges?

Our gouges are measured by the outside diameter of the tool. For instance, our 5/8" bowl gouge has an outside diameter of 5/8". If you are accustomed to measuring your tool based on the flute, please feel free to give us a call or send us an email to ensure you're ordering the appropriate size gouge.

What is a "u-shaped" bowl gouge?

Our 5/8" u-shaped bowl gouge, also known as a 'bottom-feeder', has a 60º grind, while our 5/8" bowl gouge has a 50º grind. The tools have slightly different flute shapes as well. Our 5/8" u-shaped bowl gouge is specifically designed for removing stock from the bottom of the bowl. Our 5/8" bowl gouge is a versatile tool and can be used to turn your bowl from start to finish.

Can I purchase just the tool bit?

Absolutely! At the bottom of each product page you'll notice specifications, including tool diameter. Right above the 'Add to cart' and 'quantity' tabs you'll notice a drop down menu, you can select 'unhandled'. Or just give us a call and we will serve you over the phone!

Can you put a custom grind on the tool I purchased?

As much as we would love to, unfortunately we are unable to accommodate custom grinds at this time.

Where are your tools made?

Every tool is designed, built, sharpened and inspected in our Seattle factory. (Yes, we do get lots of rain up here! Maybe that's why we like spending so much time in our wood shop...)

How do I sharpen my tool?

For sharpening questions, please give us a call at (206)878-7672. Our sharpening master, David, is happy to help.

We also have videos and a quick sharpening guide right here: https://carterandsontoolworks.com/pages/woodturning-resources.

Can you put a custom grind on the tool I purchased?

Unfortunately, at this time we are unable to accommodate custom grinds. We certainly understand that different turners prefer different grinds, and you're more than welcome to adjust the profile of your tools to your preference!  

How do I keep my handles in top shape?

Aluminum is a sturdy material and will retain it's beautiful finish through years of constant use. If you would like to add a little extra shine, we suggest an all-purpose liquid cleaner applied with a paper towel.

Can I use 1 handle for many different tools?

Yes, our tools are completely interchangeable.

Step 1: Order a bit and handle set or simply your desired length of 3/4” diameter handle.

Step 2: Add to your collection by purchasing tool bits and corresponding adapters.

Step 3: Start making wood chips with easily interchangeable tools!

Three sizes of adapters, 5/8”, 1/2” and 3/8” fit either length of our 3/4” diameter handle. Start with our signature 16” x 3/4” or 12” x 3/4” handle then add tools and corresponding adapters. One handle - every tool.

How quickly will my tools ship?

We want you to start enjoying your tool as quickly as possible! All tools ship via USPS Priority 2-day mail. As soon as your tools ship you will receive an email notification and a tracking number.

In the event that your tool is backordered, we will let you know the approximate shipping date immediately.

Can I ship with another carrier?

Give us a call or send us an email if you would like to ship with UPS, FedEx, or another carrier. We are happy to help.

What are your hours?

We are available Monday - Saturday from 7am through 7pm. If we are unable to make it to the phone, please leave a message and we will be in touch shortly.

Can I come visit your factory?

Unfortunately our insurance restricts us from offering factory tours at this time. We would love to meet you at one of our upcoming symposium events, please visit our social media pages for information on our upcoming events.

What is your return policy?

Returns are hassle free. Give us a call or send us an email and we'll provide you with a complete refund.  

What is a "Lifetime Guarantee?"

We're so confident in our quality tools, we offer a 100% lifetime guarantee. If you are not satisfied with your tool at any point, give us a call and we'll offer you a replacement or full refund.

 

Earning ToolPoints is easy-

  • 1 point for every $1 spent
  • 50 points for creating a rewards account
  • 100 points when you celebrate a birthday

There are multiple ways to redeem your points-

  • Enjoy a Carter & Son shirt for every 300 ToolPoints you earn, or
  • Redeem a $15 coupon for every 500 ToolPoints you earn

How do I check my points?

Log into your reward account by clicking on the blue rewards button at the bottom right of our website, or simply give us a call or send us an email. You'll receive an email notification as points are added to your account.

How do I apply my rewards to my order?

Using your ToolPoints is easy. First, log into your Rewards account by clicking the blue rewards button the bottom left hand of the screen. Once you've logged into your account, click the blue rewards button again, and select "spend points". You'll be able to redeem your $15 off coupon at this point, and will be shown a coupon code that you can use during checkout.

If you'd prefer, we can redeem the points for you. Just let us know which tool you have your eye on, and we'll create a custom shopping cart with your coupon.

Quality wood lathe turning tools by Carter and Son Toolworks

Wood Chips in Your Inbox

The best of woodturning tips, inspiration, and tool sales. We value your privacy. No gimmicks, just wood chips.

Wood chips are on the way!
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Quality wood lathe turning tools by Carter and Son Toolworks

Wood Chips in Your Inbox

The best of woodturning tips, inspiration, and tool sales. We value your privacy. No gimmicks, just wood chips.

Wood chips are on the way!
This field is required